Vinted Shoppers Express Displeasure About Sizing Updates
Shoppers are voicing their frustration after an update resulted in listings displaying inaccurate size information.
The second-hand shopping app has revised its measurement guidelines for women's and children's clothes but did not contact every member regarding the update.
Online Platforms Response
Numerous buyers and vendors are posting online stating that platform listings now display a different size category than originally posted due to the recalibration.
Vinted explained the new system was more in line with other platforms.
It has advised users to examine their items and update the measurements by hand if necessary, resulting in member annoyance.
Measurement Approach Updates
Earlier, the measurements included one number and one letter, such as S/8 or M/10.
The revised method features a letter and a range such as S/UK 8-10.
For certain items, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
User Stories
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, located in Scotland, said garments she listed with size 14 tags were displaying on the service as larger sizing 20-22.
"If anyone [who is] size 20-22 buys them they're going to be very disappointed," she explained.
Required Changes
A different user, located in England, stated she felt frustrated by the change as she had to manually change the measurements for "each individual item".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she explained.
Platform Context
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion when a surprising modification within the service has received backlash: last year, the service retracted a modification regarding delivery choices after backlash from users.
